Dublin · On-site · Full-time · 39h/week
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🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Dublin | 💶 €76,500 - €95,500 + Incentive Awards tied to your performance + benefits | Hear from the team ✨
⭐ Our FinCrime, Fraud and Dispute Operations team
Reporting to the EU Director of FinCrime, Fraud and Dispute Operations, we're looking for a Senior Financial Crime Ops Manager to join our fast-growing EU team here in Dublin. You will need to oversee our outsourced partners, holding them accountable for SLAs and performance. This position requires in-depth data analysis expertise and a strong commitment to data-driven decision making, alongside a solid understanding of day-to-day fincrime operations and deep knowledge of transaction monitoring, AML/CTF, screening, and onboarding rules and models implementation. You will work across different areas and products including our current and business accounts and partner with our group data science, data engineering, product, and technology teams.
🔑 You’ll play a key role by...
🤩 We’d love to hear from you if…
🙌 What’s in it for you
💶 A salary range of €76,500 - €95,500 + Incentive Awards tied to your performance
📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week. You will also travel to Monzo’s head office in London from time to time
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team
🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)
📚€1,200 learning budget each year to use on books, training courses and conferences
🏥 Private healthcare scheme
💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
💛 Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling
🌈 The application journey has 3 key steps
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out.
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money wor…
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